a71b Privacy Policy

a71b ("we", "us", "our") operates the online betting and casino platform accessible at a71b.io (the "Platform"). As the data controller for all personal information collected via the Platform, a71b is responsible for ensuring that your data is handled lawfully, transparently, and securely.

This Privacy Policy explains what personal data we collect from players registered in Bangladesh and from visitors to the Platform, the purposes for which that data is processed, the legal basis on which we rely to process it, and the rights you hold as a data subject. This policy applies to all personal data collected through the Platform, including data submitted during account registration, deposits, withdrawals, gameplay, customer support interactions, and voluntary participation in promotions.

By registering an account with a71b or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and a71b.

If you have any questions about how a71b handles your personal data, you may contact us at any time at [email protected]. We are committed to resolving all privacy-related queries promptly and transparently.

a71b collects the following categories of personal data from registered players and Platform visitors:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, or data concerning sexual orientation unless such information is voluntarily provided in a support communication, in which case it is handled with the highest level of confidentiality and deleted once the matter is resolved.

a71b collects personal data through the following means:

• Direct submission: Data you provide when registering your account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated technical collection: Data collected automatically when you visit or interact with the Platform, including IP address, device fingerprint, browser data, and session timing data, via server logs and first-party analytics tools.
• Payment processors: Confirmation and reference data from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard relating to deposit and withdrawal transactions.
• KYC verification partners: Identity and age verification results from regulated third-party KYC service providers used to confirm that players meet the 21+ age requirement and that identity documents are authentic.
• Game providers: Aggregated gameplay session data from certified providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, used for dispute resolution and responsible gaming monitoring.

a71b processes your personal data for the following specific purposes:

• Account management: Creating, maintaining, and administering your player account, including password resets and account recovery.
• Identity and age verification: Confirming that you are at least 21 years of age and that the identity details you have provided are accurate, as required before withdrawals and during routine compliance checks.
• Payment processing: Facilitating deposits and withdrawals in BDT via your chosen payment method, reconciling transactions, and investigating payment disputes.
• Platform provision and improvement: Delivering betting, casino, and slots services; improving product features; diagnosing technical issues; and personalising your experience based on gameplay history and preferences.
• Fraud prevention and security: Detecting and preventing account takeover, bonus abuse, collusion, money laundering, and other fraudulent or illegal activity on the Platform.
• Responsible gaming monitoring: Monitoring gameplay patterns to identify signs of problem gambling and ensuring that self-exclusion and deposit limit elections are correctly applied and enforced.
• Legal and regulatory compliance: Fulfilling record-keeping obligations, responding to court orders, and cooperating with law enforcement requests where required by applicable law.
• Customer support: Responding to queries, resolving disputes, and handling complaints submitted via email or live chat.
• Marketing communications: Sending you promotional emails, bonus offers, and platform updates where you have given explicit consent to receive such communications. You may withdraw consent at any time.

a71b relies on the following legal bases when processing your personal data:

• Contractual necessity: Processing that is required to perform our obligations under the account agreement with you — including identity verification, payment processing, and account management — is carried out on the basis that it is necessary to fulfil the contract between a71b and you as a registered player.
• Legal obligation: Certain processing activities — including KYC checks, anti-money laundering record keeping, and responses to law enforcement requests — are required to comply with legal obligations applicable to a71b.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and first-party analytics is carried out on the basis of a71b's legitimate interest in operating a safe, secure, and sustainable platform, provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Marketing communications and the use of non-essential tracking technologies are processed on the basis of your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

a71b does not sell your personal data. We share personal data only in the following limited and controlled circumstances:

• KYC and identity verification providers: Your identity documents and biographic data are shared with regulated third-party verification services for the sole purpose of confirming your age and identity. These providers are bound by strict confidentiality and data processing agreements.
• Payment service providers: Transaction reference data is shared with bKash, Nagad, Rocket, Upay, and other payment partners to facilitate deposits and withdrawals. These providers are independently regulated and subject to their own privacy obligations.
• Game technology providers: Anonymised or pseudonymised session data is shared with Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other certified suppliers for the purpose of dispute resolution, game integrity monitoring, and jackpot verification.
• IT and hosting infrastructure providers: Our cloud hosting and database infrastructure providers may have access to personal data stored on their systems as part of routine service delivery. All such providers are bound by data processing agreements that restrict use to infrastructure purposes only.
• Fraud prevention and security networks: In cases of suspected fraud, account takeover, or money laundering, relevant data may be shared with industry fraud prevention databases or law enforcement agencies as required.
• Legal and regulatory authorities: Where required by a valid court order, regulatory direction, or statutory obligation, a71b will disclose personal data to the relevant authority. Where permitted by law, a71b will endeavour to notify the affected player prior to disclosure.

a71b uses cookies and similar tracking technologies on the Platform to deliver a functional, personalised, and secure user experience. The following categories of cookies are used:

You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Disabling functional or analytics cookies will not affect your ability to bet or access games.

a71b employs a layered approach to data security designed to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your browser or device and our servers.
• Encryption at rest for all sensitive personal and financial data stored in our databases, using AES-256 standard encryption.
• Role-based access controls ensuring that only authorised a71b personnel with a legitimate operational need can access specific categories of personal data.
• Two-factor authentication required for all a71b internal system access, reducing the risk of unauthorised staff access through compromised credentials.
• Regular security audits and penetration testing conducted by independent third-party security professionals to identify and remediate vulnerabilities before they can be exploited.
• Incident response procedures that are regularly tested to ensure that in the event of a breach, containment, assessment, and notification actions are carried out swiftly and effectively.

a71b retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention periods required by law. The following retention schedule applies:

At the expiry of the applicable retention period, personal data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. Deletion requests submitted before the end of a mandatory retention period will be actioned to the maximum extent permitted by law, with a clear explanation provided to the requesting player of any data that cannot yet be deleted and the reason why.

As a player whose personal data is processed by a71b, you hold the following rights. To exercise any of these rights, please submit a written request to [email protected] from the email address registered on your account. a71b will acknowledge your request within 5 business days and provide a full response within 30 days.

• Right of Access: You may request a copy of all personal data that a71b holds about you, along with information about how it is being used and the legal basis for processing.
• Right to Rectification: If any personal data held by a71b is inaccurate or incomplete, you have the right to request that it be corrected or updated. Some corrections (e.g., legal name changes) require supporting documentation.
• Right to Erasure: You may request that a71b delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where there is no overriding legitimate ground for continued processing. This right is subject to mandatory legal retention requirements described in Section 9.
• Right to Restriction: You may request that a71b temporarily suspend processing of your data — for example, while a rectification request is being investigated — without deleting the data itself.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you may request a structured, machine-readable export of the personal data you have provided to a71b.
• Right to Object: You may object to processing carried out on the basis of a71b's legitimate interests, including direct marketing. Upon receipt of a valid objection to marketing, processing for that purpose will cease immediately.
• Rights Related to Automated Decision-Making: a71b does not make solely automated decisions that produce legal or similarly significant effects on players. Human review is applied to all account suspension, fraud, and bonus abuse investigations.

Parents and guardians who believe that a minor has registered an account on a71b are encouraged to contact us immediately at [email protected]. We will investigate and act on all such reports as a matter of priority. a71b recommends the use of parental control software to prevent minors from accessing gambling websites. Free parental control tools are widely available and can be configured to block access to betting and casino platforms at the device or network level.

a71b will send promotional communications — including bonus offers, platform updates, seasonal promotions (such as Eid, Pohela Boishakh, or BPL season specials), and new game announcements — only to players who have explicitly opted in to receive such communications during registration or through their account settings.

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "Unsubscribe" link in any marketing email sent by a71b;
• Updating your communication preferences in the notifications section of your account settings; or
• Sending a written request to [email protected] requesting removal from all marketing lists.

Withdrawal of marketing consent will be processed within 5 business days. You may continue to receive transactional communications — such as deposit confirmations, withdrawal notifications, account security alerts, and responses to support tickets — after withdrawing marketing consent, as these communications are necessary for the operation of your account and are not subject to consent-based opt-out.

a71b reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The most current version of this Privacy Policy will always be available at a71b.io/privacy-policy, with the effective date displayed at the top of the document.

Where changes to this Privacy Policy are material — meaning they affect your rights or the way we use your data in a significant way — a71b will notify registered players by email to their registered address at least 14 days before the updated policy takes effect. For minor or clarificatory changes, the updated policy will be published without prior notice.

Continued use of the Platform following the effective date of an updated Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the updated Privacy Policy, you should stop using the Platform and may request account closure by contacting [email protected].

For all privacy-related queries, data subject access requests, consent withdrawals, or complaints regarding a71b's handling of your personal data, please contact our Data Protection team using the details below:

We take all privacy complaints seriously and will investigate every report thoroughly. If you are not satisfied with the outcome of your complaint after contacting a71b directly, you retain the right to escalate your concern to the relevant data protection authority in your jurisdiction.

For responsible gaming support — including activating self-exclusion, setting deposit limits, or discussing concerns about gambling habits — please also contact us at the same address. Our support team is trained to handle these conversations sensitively and without judgment, 24 hours a day.